Back Office Transformation

The need for better and faster information - coupled with large demands for investment in regulation and controls - have also increased the costs and complexity of the finance function. A few years ago, a benchmark of finance function costs being 1 to 1.5% of revenue was considered good; today, competitors are driving such benchmarks down to .75% and less.

Delivery of improvements needs to be at an optimal cost, and current approaches need updating. Some organizations have spent years implementing massive step changes in new ERP systems, common business processes and structures. Others have been less fortunate and are still in the arena of tackling the disparate legacy systems and processes. Many now wish to take advantage of establishing new models such as shared services, offshore and outsourcing to gain further cost and efficiency advantages.

Back Office Transformation Services can help Finance Directors and Chief Financial Officers meet all of these challenges.

Our process can be tailored to each company's specific needs, and typically involves a strategic assessment, development of a detailed operating model, a pilot of the model to fine-tune and implementation of the model around the entire organization. In addition, at some point in the future, a stabilization phase may be needed to re-align or improve service levels.